Returns & Exchanges

At SW-Motech UK, we want you to be completely satisfied with your purchase. If your fashion item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the garments in their original packaging, ensuring all tags are attached and the protective bags are sealed.

3

Ship the Parcel

Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing